Apple’s ‘Bendgate’ – E-Learning is a better strategy to avoid product failures

E-learning

Oooooh it is bending, it is Iphone, it is Apple, Steve Jobs.

It happens with any designer, manufacturer, developer even it has happened with Steve Jobs too in 2010 with Iphone 4 the ‘Antenagate’. To the world at large Steve Jobs is known as a meticulous product manager but still Iphone 4 Antenagate is a reality. In general, people bother about product looks from outside; Steve Jobs was a person who also cares about inside looks. So it is not just about how meticulous you are, how skilled full developers and designers you have and what quality of material you use; it is also about how much you and your entire team is aware of possible product failures.

Case: Let’s discuss a case of an e-learning course to educate chemical and physical characteristics of raw materials used in the development of various products.

Course Requirements - Client asked to develop a course describing chemical and physical features of materials to be used in product development like plastic, silicon, metals etc. This helps new executive engineers to enhance and recall their knowledge on materials that company may use in present and future product developments. It is like training Java to new software developers who already learned it in their academics.

Course Purpose - To enable learners develop products with least possibility of hardware failures.

Learning Solution - Following are the key aspects of the course requirement:

    • Implementation of training every time new designers and engineers are recruited
    • Hiring expert trainers to provide quality training
    • Establishment of Infrastructure to conduct training programs
    • Allocating required Budget
    • Managing training programs at various locations around the globe

Considering above list of requirement, an e-learning course is proposed; following are the list of benefits:

    • The course was developed with the help of experienced instructional designer, visualizers, in-house contract based SMEs and client side engineers.
    • It is posted on company LMS from where it is implemented to learners distributed at various locations around the globe.
    • LMS helps to track and grade leaners as per their performances
    • Greater control on content and quality
    • Cost effective

Scope of the course: It was purely a technical course dealing two aspects of each raw material i.e. basic chemical and physical features and their performances as per the specified product design.

Example: Basic chemical and physical features of silicon are described with the help of appropriate images and simple plain content using interactive presentation strategies. In next stage, course explains best possible dimensions and strength configurations of the material to be maintained in products to be developed and achieve business objectives like cost, durability and performance.

Learning and Business Results - The e-learning course has helped learners to increase their understanding on materials and develop cheaper and better products. In result, hardware defects has been reduced significantly and helped to build brand as one of the best product makers.

Conclusion - It is very important to understand basic details of raw materials for all decision makers who are directly related with product development. E-learning is considered as the best strategic tool to educate or train resources and achieve better business results.

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What about surplus learning budgets?

Elearning

Companies allocate budgets for their learning requirements. Learning managers are responsible and have authority to spend these funds to satisfy learning needs in their respective organization. In general it is observed that, at the end of each financial year, all learning needs are satisfied but some part of allocated fund remain unspent.

It is an opportunity for learning managers to invest in learning needs other than required for core operations like employee benefits, slow performers, skill enhancement for reducing time and improving quality, emotional development of employees etc. In an ideal case, these funds should go in areas which are not related to core operations and more towards employee benefits.

Following is the list of courses which you can buy or make an order for:

• Courses to improve or enhance Emotional Intelligence – Emotions are weakness of a person, but the same time this could prove strength too. Emotions enable persons to bring best out from them.

• Courses on Sports – Getting trained in sports and playing with colleagues will help to establish relationships and increase relatedness. Sports develops team spirit which is very important element in delivering projects successfully.

• Courses related to Home Affair Management – Other than office, the person spends time and energies managing home affairs. The person or resource may be good enough in his skills, but if he fails in managing home affairs, then this will effect on his work.

• Courses related to Physical Health – Physical fitness has direct impact on work output in office. Courses on simple and effective exercises to be done in office and home will benefit resource and office as well.

• Course on Divinity – Religion is the main source from where person seek energy and no religion develops negative energy. Religious teaching helps person to find right direction to put his/her energy and time whole heartedly. This helps organization to benefit in work and maintaining healthy and happy in his surroundings including office.

• Courses on Positive Engagements – Courses related to simple magic, poetry, music, dance etc. will help person to engage in activities which resist him to move towards negative activities and helps to build confidence and feel of special.

Providing course in these areas will give caring message to employees. They feel company cares about them as it cares about its business. This helps to develop attachment towards company and feel like another home. This is very difficult for all company to develop these feelings in resources; get use of surplus funds and benefit your organization.

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